Holiday Shipping Information

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Shipping Shipping – General Information

FREE Shipping FREE Shipping – FREE shipping on select items. Restrictions Apply.

Oversize Shipping Info Oversize Packages – Learn how to calculate dimensional weight and oversize limits.

Holiday Shipping Info - Wholesale Coffee Holiday – Important shipping information for the holidays.

Holiday Hours for 2015

Thanksgiving Hours

 Thanksgiving Eve – OPEN

 Thanksgiving Day – Closed

 Day after Thanksgiving – Open (Customer Service)

Christmas Hours

 Christmas Eve – OPEN

 Christmas Day – Closed

 Day after Christmas – Closed

New Year's Hours

 New Year's Eve – OPEN

 New Year's Day – Closed


Shipping Information for Christmas Deliveries

See FAQ's below for more information
Please note that ordering and shipping date estimates apply only to items that are in stock at our Texas warehouse when you place your order. If you have specific questions about when your order will be delivered, please contact us before placing your order. We cannot guarantee a specific delivery date for FedEx SmartPost®.

To Receive Your Order by December 24th, 2015

Place Your Order By 10:00 a.m. CST...

...and Use One of These Shipping Methods

December 15, 2015

 Ground
 3 Day Air
 2 Day Air
 Next Day Air
 Priority Mail



December 18, 2015

 3 Day Air
 2 Day Air
 Next Day Air



December 20, 2015

 2 Day Air
 Next Day Air



December 22, 2015

 Next Day Air


FAQ #1 – When is the cut-off time for guaranteed same day shipping of in-stock items?

Answer – Orders received by us before 10:00 a.m. CST (during regular business hours) are generally shipped the same day. After 10:00 a.m. CST we cannot guarantee same day shipping although many times your order does get shipped the same day.


FAQ #2 – I placed my order on Thursday morning before 10:00 a.m. CST and selected 2 Day Air shipping. But I didn't get my order until Monday. Shouldn't I get my order on Friday (Day 2) if it ships on Thursday (Day 1)?

Answer – The day your order ships does not count toward the number of shipping days. In this case, when your order ships on Thursday, Next Day Air shipments are delivered the next business day – which is Friday. 2 Day Air shipments are delivered the 2nd business day – which is Monday. So your order arrived right on schedule.


FAQ #3 – Do UPS and FedEx deliver on weekends?

Answer – UPS and FedEx deliver Monday through Friday. Saturday delivery of Next Day Air packages (shipped on Friday) is available for an additional fee. FedEx home delivery is Tuesday through Saturday with no deliveries on Sunday or Monday.


FAQ #4 – Is the delivery of my order via Air Service (Next Day, 2 Day, 3 Day) guaranteed when I place my order (and you ship it) according to the schedule above?

Answer – No. Only Next Day Air packages are guaranteed for delivery during this extra busy time of the year. That said, the reality is that 99%+ of all packages shipped via Air Service are delivered "on time".

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