Our Guarantees

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We want you to be 100% fully and completely satisfied when you do business with us. Whether you are a first-time customer, or a loyal long-time customer, we want you to order from us with confidence.

Our guarantee covers two classes of items:

Beverages, supplies and accessories

Beverage equipment and parts

1. Beverages, Supplies and Accessories

Guarantee - Beverages, Supplies and Accessories

Guarantees are different for beverages, supplies and accessories.

If you are not 100% fully and completely satisfied with your purchase of any of our beverages, supplies or accessories simply return the item to us within 30 days of purchase.

We will promptly replace that item for you, or refund your full purchase price – your choice. Click here for return instructions.

2. Beverage Equipment & Parts

Guarantee - Beverage Equipment and Parts

Guarantees are different for beverage equipment and related parts.

Beverage equipment and parts – both home and commercial – are guaranteed and warranted by the manufacturer, not us.

Please see our returns and credits page for complete information on manufacturer guarantees and warranties – along with re-stock fees – before you make your purchase of any beverage equipment.

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